Legal & Policies

The published terms that govern how Rulder works. These are the exact documents shown inside the app — same versions, same text.

Terms of Service The agreement between you and Citzo Enterprises LLC for using Rulder. Privacy Policy What data Rulder collects, why, who it is shared with, and your rights over it. Rulder Is Not a Charity Why Rulder is a for-profit service rather than a charity, and what your payment actually buys. Cancellation & Refund Policy When a payment can be refunded, and how to request one. Image & Video Use and Consent Policy How photos of beneficiaries and proof-of-delivery images are handled. Reporter Liability Statement What you take responsibility for when you report someone who needs help. Email & Communications Policy What email Rulder sends, how you opt in, how to stop it, and how we handle bounces and spam complaints.